Practical Information

Registration desk

Pick up your badge and participant’s folder when you arrive in order to avoid lineups. The Registration desk at the Convention Centre opens at 6:30 a.m. on October 9. Don’t forget to bring a piece of identification and proof of registration.

Registration desk hours

  • Sunday, October 9 – 6:30 a.m. to 7:00 p.m.
  • Monday, October 10 – 6:30 a.m. to 7:00 p.m.
  • Tuesday, October 11 – 6:30 a.m. to 6:00 p.m.
  • Wednesday, October 12 – 6:30 a.m. to 6:00 p.m.
  • Thursday, October 13 – 6:30 a.m. to 1:00 p.m.

The Registration desk will remain open throughout the Summit.
You must wear your badge in order to access Summit activities.

The Summit’s digital experience

The digital tools developed by the Summit will enable you to make the most of your experience.

Stay connected: free WiFi

Don’t forget your computer, tablet or phone! Free WiFi is available to you at the Convention Centre for the duration of the event. Charging stations will also be available in the booth area (Room 400A) and Foyer 2.

The 2016 Summit program goes fully mobile!

All of the Summit’s program is available on your smart phone, tablet or computer.

In addition to the mobile version, the program is available in several formats:

  • pocket format, in your badge holder
  • screen located at the information booth
  • program displays on every floor 
  • events to watch for today and the highlights of the previous day in the Summit Newspaper. Check your email each morning for a summary of useful links.

Business networking: B2B Meeting Accelerator

Make the most of attending the Summit! Organize meetings based on your business goals using the B2B Meeting Accelerator. B2B meetings of 15 minutes will take place in the B2B Area (400A).

You don’t have to download anything to access the Accelerator. Use the ID and password you received by email in September when the platform opened or shortly after you registered. Connect now!

If you have any questions about the B2B platform,

  • you can reach us at any time at
  • at the Summit, our concierge team is available to assist you. Come see us in the B2B Area!

Watch the video on the B2B Meeting Accelerator.

The B2B Meeting Accelerator allows you to:

  • create your profile and specify your availability for B2B meetings
  • provide a description of your business and market development objectives
  • look up the participants’ profiles
  • send meeting requests to other participants
  • chat with participants through the secure internal messaging system
  • accept or refuse meeting requests that you receive from participants

Summit shuttle service

A shuttle bus service will be available between the hotels and the Convention Centre during the Summit.

View the schedule and map.

Simultaneous interpretation

Remember to bring a piece of identification to leave as a security deposit when borrowing a simultaneous interpretation receiver.

Find out more about the languages interpreted.

Social media

Join the discussions of the third edition of the International Summit of Cooperatives on social media.

Welcome cocktail

The Welcome cocktail will take place on October 10 at 6:00 p.m. in Room 400A. This cocktail is offered by Covéa. Business attire is recommended.

Desjardins – Then and Now cultural activity

– Monday, October 10, from 1:30 to 4 p.m.

Open to everyone and free. Start with a visit to Maison Alphonse-Desjardins, where you can learn about the origins of the Desjardins Group in Lévis. Then, from the comfort of the coach, and with the help of a guide, visit Cité Desjardins de la coopération. Finally, in the Desjardins building, discover two exhibits that retrace the fascinating history of this major cooperative movement.

Vouchers for optional activities

The meal vouchers for the Agropur Conference Luncheons and tickets for the tourist activities purchased when you registered for the Summit will be given to you along with your badge.

Tickets for the tourist activities

Some tourist activities can be purchased at the registration desk (depending on availability). Payment is by MasterCard, Visa or cash (Canadian dollars only).

Cultural and tourist activities – departure

All cultural and tourist activities depart from the booth next to the registration desk.

Participants are to gather 15 minutes before departure.

Information and registration for cultural and tourist activities

For information during the Summit, visit the "Tourist Information and Tours" desk located in the entrance hall of the Convention Centre.


The legal currency is the Canadian dollar, which is divided into 100 cents. Notes are in denominations of 5, 10, 20, 50 and 100 dollars. The currency also comes in coins worth 5, 10 and 25 cents, as well as 1 and 2 dollars.

Banks and Caisses Populaires (credit unions)

Normal banking hours are from 10:00 a.m. to 3:00 p.m. Monday through Friday, with extended hours on Thursday, Friday and Saturday at some locations. Take advantage of favourable exchange rates using ATMs, which are available across the city. The following card networks are accepted: Plus, Cirrus, Interac, etc. You will find an ATM in the Quebec City Convention Centre.


With very few exceptions, tips are not included in the final tabulation of restaurant bills. Tips are usually 15% of the total bill, excluding taxes. Cab drivers, bellhops and hairdressers are usually tipped at the customer’s discretion.


The federal tax on goods and services (GST) is 5%, and applies on most goods and services in Canada. The provincial sales tax (PST) is 9.975%, and is charged on the selling price, not including the federal tax. It applies on most goods and services purchased in Quebec.

Emergency/Health Infoline

Answering service provided by qualified nurses: daily, 24 hours per day: Dial 811

Police, fire and ambulance: Dial 911

Tourist Office / Centre Infotouriste de Québec

(in front of Château Frontenac)

12 rue Sainte-Anne, Quebec City

Open daily, 9:00 a.m. to 6:00 p.m.


Jean Lesage International Airport

Located 16 km from the city centre, the airport is accessible via Highway 138 (Boul. Wilfrid-Hamel) and Highway 540 (Duplessis).


Taxi service – Serving Jean Lesage International Airport

See the list of taxi companies in “Taxi services”


From downtown Quebec City: $34.25

Periphery near the airport: $15.00

Taxi services

Taxi Coop Québec


Taxi Coop Sainte-Foy - Sillery


Taxi Laurier


Taxi Québec



Public transit services in Quebec City and its suburbs are coordinated by Réseau de transport de la Capitale.



Single trip: $3.50 (exact change paid to the driver)

One-day pass (unlimited travel on all routes within a single day): $8.25


Electric, non-polluting and quiet bus services in Old Quebec, 7 days per week.


Intercity bus terminal at the Gare du Palais

320 rue Abraham-Martin, Quebec City


Gare du Palais Train Station

450 rue de la Gare du Palais, Quebec City


Via Rail Canada

Via Rail Canada offers daily service between Quebec City and Toronto, with stops in Ottawa and Montreal.



The Quebec City Convention Centre is connected via pedestrian tunnel to the Quebec Hilton and Delta hotels, the Marie-Guyart Building and four parking garages with a total of 4,175 spaces.

Vinci Park

• Place Québec Parking

• Delta Parking

Société Parc-Auto du Québec

• Place d’Youville Parking

• Édifice Marie-Guyart Parking